Indue Summit 2025

Intercontinental Sydney, 15 May 2025

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INDUE SUMMIT 2025

Join us for the Indue Summit, an immersive event designed to provide you with the knowledge and insights needed to excel in the fast-changing world of payments.

Prepare to be inspired by exceptional leaders from Australia, the UK, and the USA who will share their strategies to drive innovation and excellence in your organisation.

This is your chance to dive deep into the dynamic world of payments and connect with the trailblazers and visionaries shaping the future.

Don’t miss out on this unique opportunity to engage in transformative discussions, network with peers, and leave with actionable insights to propel your business Towards Tomorrow.

Data + AI

Explore how advanced data analytics and AI are transforming the payments sector, paving the way for smarter, future-ready payment solutions.

Financial Crime, Scams & Prevention

Learn from top industry experts about emerging financial crime trends and discover advanced strategies for detecting, preventing, and countering evolving threats.

The Payments Landscape

Discover the key trends reshaping payments, from emerging innovations to shifting customer expectations. Gain essential insights into regulatory compliance, with expert perspectives on safeguarding sensitive data and staying ahead of evolving requirements.

Customer Behaviour & The Speed of Change

Understand the rapid shifts in customer behaviour and preferences, and how to use this knowledge to improve customer experience, build loyalty, and drive growth in a competitive market.

Unbreakable resilience & mindset mastery

Be inspired by extraordinary stories of leadership, teamwork and overcoming adversity. Take away valuable lessons on how resilience and a strong mindset can drive personal and professional success, helping you thrive in challenging environments.

2025 Speakers

More exciting speakers to be announced early 2025!

Tickets

Group bookings of 10 or more receive a 10% discount. Please email [email protected] to find out more.

One Day Conference Pass
$1,095 incl GST

Welcome Drinks Wed 14th 5-7pm (optional)

Full Day Conference Pass

Lunch, Morning & Afternoon Tea

Dinner @ Intercontinental

OUR VALUED SPONSORS

Diamond

platinum

Gold

bronze

Event Dinner

Speaker Sponsor

the venue

InterContinental
Sydney

117 Macquarie Street,
Sydney, NSW 2000 Australia

agenda

8:30 am

EVENT OPENS

Session 1

OPENING ADDRESS

The Indue Impact 2025

Derek Weatherley, CEO Indue

Session 2

VIRTUAL: OPENING KEYNOTE

A Global Payments Story: Insights, Influences & Impacts from Foreign shores to Australia

Joe Garner, Advisor, Future of Payments UK

One of the UK’s most respected leaders with a hugely successful background in leading financial institutions, shares his unique perspectives and experiences in the global payments arena, and what this could mean for Australian business.

Session 3

The New Blueprint: Data + AI in Payments New World Order

Bob Hedges, Former Chief Data Officer, VISA

The New Blueprint for earning trust, embracing technology, and building partnerships in Data & AI for Payments

10:45 – 11:00 am

MORNING TEA

Session 4

Loyalty, Love and Lifetime Customer Value. Why should I buy from you?

Simon Kuestenmacher, Co-Founder The Demographics Group

Demographic expert and consumer behaviorist discuss adapting to rapid changes in customer expectations, exploring demographic certainties, and the need to rethink marketing.

Session 5

KEYNOTE ADDRESS

Together Towards Tomorrow
The Key links of all world class organisations – Management + Technology + People

John Bertrand OA

From achieving America’s Cup glory, to revitalising the Australian Olympic Swim Team, and serving as Chair of the Sport Australia Hall of Fame, John Bertrand has consistently demonstrated excellence. His compelling story, which nearly broke Netflix with its immense popularity, is a testament to his impactful life and career. John brings us invaluable lessons of success, drawn from his extraordinary experiences, for us to learn and apply in our own journeys.

12:45 – 1:15 pm

NETWORKING LUNCH

Session 6

PANEL

The Framework of the Future: Financial Crime, Scams & Prevention

Andy White, CEO, AusPayNet

Catriona Lowe, Deputy Chair, ACCC

Sarah Court, Deputy Chair, ASIC

Stephanie Elliot, COO, COBA

Understand the regulators focus areas for the incoming scams framework, the new and emerging threats, and how Australia is taking a collaborative and co-ordinated approach to combat financial crime and keep customers safe.

Session 7

A Shift in the Landscape, A Modern Payments System

Luke Wilson, COO, AusPayNet

Katrina Stuart, Executive Sponsor, AP+

Industry leaders provide insights into the payments system of the future, our role in achieving these goals, and how it will alter the payments landscape.

2:45 – 3:00 pm

AFTERNOON TEA

Session 8

The Economic Outlook: Prudent Prosperity

Luci Ellis, Chief Economist, Westpac

Westpac’s Chief Economist, Luci Ellis, brings the most current economic insights for Australia and the AsiaPac Region, what this means for the Australian community, the headwinds to prepare for, and the riptides to ride.

Session 9

Business Beyond 2030 – The Trust Account of the Future

Chris Riddell, Digital Futurist

It’s never too soon to prepare your business for the world of tomorrow. The speed of change we’re experiencing is altering every facet of our lives—and this dramatically different world requires a shift in thinking and a fresh perspective on business, on leadership and on our global community.

So, let’s prepare ourselves today for this new world by immersing our businesses and our teams in the critical factors that have the power to affect how we do business today and how we evolve and thrive towards the future.

Wrap-up

GEMMA ACTION WRAP UP

Official Close

Official Close, 5:00 pm

Frank Gullone, Chair, Indue

Summary and close

6:00 – 10:00 pm

CONFERENCE DINNER

2023 SUMMIT

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